Frequently Asked Questions & Policies

  • CANCELLATION POLICY: As a courtesy to all of our patients, we try our best to maintain a smooth and efficient clinic schedule in order for patients to receive the best of their treatment time. As our appointments are by appointment only, please be aware of the following cancellation policy. We appreciate your cooperation and understanding of this policy.

    • 24-hour notice is required for cancellation or a rescheduling of appointment within the same week to avoid a full time of service rate charge.

    • Cancellation with notification less than 24 hour notice or a no show to an appointment will be charged full time of service rate.

    • Patients must contact their provider by call or text before their scheduled appointment time. Work emergencies will not be honored.

  • COVID 19: All surfaces are sanitized & disinfect before and after each patient visit. A Hepa air purifier is used in the treatment rooms during each patient visit. Masks are currently optional and one can be provided if you need one. We ask if you have symptoms or known exposure, please contact our office to reschedule your appointment as earlier as possible.

  • 1st APPOINTMENT / VISIT: Plan for 75 - 90 minutes at your appointment, with your intake paperwork filled out ahead of time. This time will include intake, evaluation and treatment. You are unique, so we will be taking the time to get to know YOU.

  • SHOULD I EAT SOMETHING, AVOID CAFFEINE or ALTERING SUBSTANCES BEFORE A VISIT? YES. Please have at least a small meal before arriving (i.e. small handful of nuts), and avoid caffeinated beverages for about 2-3 hours before your treatment time. We do ask that mood altering / recreational drugs & alcohol are avoided before a treatment, for your safety.

  • WHAT SHOULD I WEAR TO MY VISIT? Please plan to wear loose clothing to your visit (i.e. shorts, loose flowing pants, t-shirt, tank top).

  • DOES ACUPUNCTURE HURT? Short answer, No! We use very thin, sterile, single use, disposable filiform needles for each patient. Most needles are as thin as a strand of hair and most are not felt upon insertion. We strive to keep you comfortable and move at your pace.

  • WHAT WILL I FEEL DURING OR AFTER MY VISIT? During your visit you may feel sensations of heaviness or euphoric like sensations as we are activating your parasympathetic nervous system to access all of your “feel good” hormones and the body’s natural pain receptors. After your visit, you may feel tired and should plan to not visit the gym or exert any extreme exercise.

  • HOW MANY SESSIONS WILL I NEED? Most acute conditions that have an onset of 3 months or less and will take approximately 6 sessions or less to resolve. Most chronic conditions that taken time to build will take time to heal. We aim for 10 to 12 visits and will always be accessing as we go along to keep clear communication. As not all bodies are the same, this is a starting point to work from and will depend on your involvement of your healthcare.

  • WHAT ELSE CAN ACUPUNCTURE TREAT?

    • Anxiety

    • Allergies

    • Arthritis

    • Depression

    • Digestion Issues

    • Fatigue

    • Illness

    • Injuries

    • Insomnia

    • Migraines, Headaches

    • Nausea

    • Muscular & Joint Pain

    • Neck Pain

    • Shoulder Pain

    • Back Pain

    • Sports Injuries

    • Stress

    • Women’s Gynecological Issues

    • And much more